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Privacy Policy

🐾 Privacy Policy Summary

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We respect your privacy and are committed to protecting your personal data. Here's a quick overview:

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  • Purpose

  • What We Do

  • Order fulfilment

  • Use your data to process and deliver your purchases

  • Account management

  • Help you manage preferences and saved pets/products

  • Marketing (if opted in)

  • Send offers and updates you’ve asked to receive

  • Website improvement

  • Use cookies and analytics to enhance your experience

  • Legal compliance

  • Retain data for tax and regulatory reasons

  • You can control your data, opt out of marketing, and request access or deletion at any time. For full details, see below.

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🔍 Full Privacy Policy

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1. Who We Are

Biome Bombs Ltd is a UK-based retailer of exotic pet equipment. We are the data controller for your personal data under UK GDPR.

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2. What Data We Collect

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We collect:

  • Identity and contact details

  • Account login and preferences

  • Purchase and payment history

  • Technical data (IP, browser, cookies)

  • Marketing preferences

 

3. Why We Use Your Data

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We use your data to:

  • Fulfil orders and provide customer service

  • Manage your account and preferences

  • Send marketing (if opted in)

  • Improve site functionality

  • Meet legal obligations

 

4. Legal Bases

 

We rely on:

  • Contractual necessity

  • Consent (for marketing)

  • Legal obligation

  • Legitimate interest

 

5. Sharing Your Data

 

We share data only with:

  • Delivery partners

  • Payment processors

  • IT and analytics providers
    All partners comply with UK GDPR.

 

6. International Transfers

 

If data is transferred outside the UK, we use approved safeguards like Standard Contractual Clauses.

 

7. Cookies

 

We use cookies to:

  • Enable secure checkout

  • Analyse site usage

  • Personalise your experience
    See our [Cookie Policy] below for details.

 

8. Data Retention

 

We keep:

  • Order data for 6 years

  • Account data until deleted

  • Marketing data until you opt out

 

9. Your Rights

 

You can:

  • Access, correct, or delete your data

  • Withdraw consent

  • Object to processing

  • Complain to the ICO (ico.org.uk)

 

Contact: biomebombs@gmail.com

 

 

10. Security

 

We use SSL encryption, secure payment gateways, and access controls to protect your data.

 

11. Third-Party Links

 

We’re not responsible for privacy practices of external sites. Please review their policies.

 

12. Updates

 

We may update this policy. Changes will be posted here with a new effective date.

 

🍪 Cookie Policy

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We use cookies to:

  • Remember your preferences

  • Track site performance

  • Deliver relevant ads (if consented)

 

You can manage cookies via your browser or our site settings. Essential cookies cannot be disabled.

 

Types of cookies:

  • Type

  • Purpose

  • Essential

  • Site functionality and security

  • Performance

  • Analytics and usage tracking

  • Functional

  • Personalised features

  • Marketing

  • Ads and promotions (opt-in only)

 

📜 Terms of Use

 

By using our website, you agree to:

  • Use the site lawfully and respectfully

  • Not misuse content or attempt unauthorised access

  • Accept our terms for purchases, returns, and delivery

  • Understand that exotic pet ownership may require legal compliance

We reserve the right to update these terms. Continued use of the site implies acceptance of changes.

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